Our Privacy Policy
Your privacy is important to us. It is Colorado Plastic Surgery Center's policy to respect your privacy regarding any information we may collect from you across our website, https://www.coloradoplasticsurgery.com/, and other sites we own and operate. This Privacy Policy outlines how we collect, use, protect, and manage your personal information in accordance with applicable federal laws, including the Federal Trade Commission (FTC) regulations and the Health Insurance Portability and Accountability Act (HIPAA), if applicable. By using our website, services, or contacting us, you agree to the practices described in this policy.
We only ask for personal information when we truly need it to provide a service to you. We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. We'll protect what data we store using commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
We don’t share any personally identifying information publicly or with third parties except when required by law.
Our website may link to external sites that we do not operate. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.
Data Collection: What Personal Information Is Collected and How?
We collect personal information when you visit our website, request consultations, book appointments, or otherwise interact with our services. This information may include:
- Personal Identifiers: Name, email address, phone number, gender, date of birth.
- Medical Information: Health history, treatment preferences, and other relevant medical data you may provide when consulting for procedures.
- Billing Information: Credit card details, payment information, and billing addresses, collected via secure payment gateways.
- Website Interaction Data: IP addresses, browser types, device information, pages visited, and other usage data gathered via cookies or tracking technologies.
We collect personal information directly from you through online forms, appointment bookings, and communications with our staff.
How the Information Will Be Used
The personal information we collect may be used for the following purposes:
- To provide services: To respond to inquiries, schedule appointments, conduct consultations, and deliver medical or aesthetic treatments.
- To process transactions: To bill and process payments for services.
- To improve our services: To analyze website performance and enhance the user experience.
- Marketing communications: To send promotional materials, newsletters, and offers (with your consent).
- Compliance with legal obligations: To comply with regulatory requirements or protect against legal liability, if applicable.
Measures Taken to Protect the Data
We implement industry-standard security measures to protect your personal data from unauthorized access, use, disclosure, or alteration. These measures include:
- Encryption: Sensitive information, such as credit card data, is encrypted during transmission.
- Access Control: Access to personal data is restricted to authorized personnel only.
- Secure Storage: Personal data is stored in secure systems with firewalls and other protection measures.
- Regular Audits: Periodic security assessments and audits to ensure data protection practices are effective.
While we take reasonable steps to protect your data, no data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Rights Regarding Their Personal Data and How to Exercise Them
As a user, you have the following rights regarding your personal data:
- Access: You have the right to request access to the personal data we hold about you.
- Correction: You can request that we correct any inaccurate or incomplete data.
- Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: You have the right to opt-out of receiving marketing communications at any time.
- Data Portability: In some cases, you can request a copy of your data in a format that can be transferred to another service.
To exercise these rights, please contact us using the information below.
SMS Privacy Policy
What personal information is collected:
We collect personal and service-related information from users when they interact via SMS communications. This includes: Name, email address, Phone numbers and SMS opt-ins.
How We Collect Information:
Information is collected when you sign up for our services, subscribe to SMS messages, fill out forms on our website, or interact with us via customer service. SMS consent is obtained via opt-in messages when you subscribe to receive text communications. Service-related information is collected through forms, consultations, or when you provide it to us during service delivery.
How We Use and Share Your Information
A. Use of Information:
We use the information we collect for the following purposes:
- To provide, maintain, and improve our services.
- To communicate with you, including via SMS. These messages may include scheduling appointments and appointment reminders (if you opt in).
- To process transactions and handle customer inquiries.
B. Sharing Information:
We are committed to safeguarding your personal information. Your personal information is never shared without your consent, except as required by law or for essential services. We do not share your personal information with third parties for marketing purposes. SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.
SMS TERMS OF SERVICE
> By opting into SMS notifications through a web form or any other medium, you agree to receive text messages from Colorado Plastic Surgery Center. These messages may include appointment reminders, scheduling information, pre- and post-operative care, follow up care, surgery information and services you might be interested in. Message frequency varies. Message and data rates may apply. Message HELP for help. Reply STOP to any message to opt out.
For Privacy-Related Inquiries
If you have any questions or concerns about your personal data or wish to exercise your rights under this Privacy Policy, please contact us:
How Users Will Be Informed About Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make material changes to this policy, we will notify you through appropriate means, such as posting a notice on our website or sending you an email.
The updated Privacy Policy will be effective as of the date it is posted, and any changes will apply to all information collected after that date. We encourage you to review this policy periodically.
Accessibility
This Privacy Policy is available on our website at all times for your reference. We are committed to ensuring that this policy is easily accessible and understandable. If you have any difficulties accessing this policy or need assistance, please contact us using the information provided above.
By continuing to use our website and services, you consent to the practices outlined in this Privacy Policy. Thank you for trusting Colorado Plastic Surgery Center with your personal information.
This policy is effective as of November 12, 2024.
